12 May 2020

WDP & Hermes deliver essential items

Leading drug and alcohol charity WDP has partnered with Hermes, one of the UK’s largest parcel delivery companies, to provide its most vulnerable Capital Card users access to essential items during the coronavirus pandemic through a home delivery service.

Users of the WDP Capital Card earn points by engaging in drug and alcohol treatment and can then spend their points on positive activities and products in their local community at our Spend Partners, such as cinemas, gyms or eateries. However, many Capital Card Spend Partners are closed due to the current lockdown.

This innovative partnership means that service users who are currently unable to leave their place of residence, whether it be because they are self-isolating or if they have mobility issues, can place orders for essential items that they would usually ‘buy’ in their local WDP service’s Pop-Up Shops, such as toiletries and non-perishable items. Hermes will then deliver these orders to the service user’s door within one week, as part of the Capital Card ‘Shop on Wheels’ initiative. Whilst WDP services remain fully operational, social distancing guidelines dictate that the Pop-Up Shops cannot currently open on-site.

Hermes is generously providing delivery options in 11 different WDP service locations across Greater London and Cheshire West and Chester, meaning 10 packages per week per location can be delivered to service user homes.

Yasmin Batliwala, Chair of WDP, said: “We are excited to be partnering with Hermes to support our service users during these difficult times. Our Capital Card Team are doing everything they can to find new and innovative ways to support our service users, and this news is yet another example of their hard work and dedication and exemplifies everything that WDP is about. We welcome Hermes into the Spend Partner family and thank them wholeheartedly for enabling us to provide safe and secure access to essential everyday items for our most vulnerable service users without them needing to leave their homes.”

Sasha Law, Head Of Internal Comms & Engagement at Hermes, said: “We’re proud to be able to support the Shop on Wheels initiative which is a great cause and we’re pleased to be able to use our network to support some of the most vulnerable in society. Hopefully this support will help make a positive impact and enable WDP to continue their valuable work.”

For more information about the award-winning Capital Card®, visit www.capitalcard.org.uk.

About Hermes

Hermes, the UK’s consumer delivery specialist, provides flexible and affordable delivery options to home, work, ParcelShops and Lockers delivering more than 400 million parcels a year with a mission to be the UK’s carrier of choice. Hermes works alongside 80% of the UK’s top retailers including Next, ASOS and John Lewis. For more information, visit https://new.myhermes.co.uk/.