Via – Quits Smoking – Redbridge

Redbridge Quits Smoking provides advice and support to quit smoking for anyone aged 12+ who is connected to Redbridge – whether they live, work, study or are experiencing homelessness in the local area.

How we can help

• One-to-one sessions with a trained specialist advisor.
• Free nicotine replacement therapies for up to 12 weeks.
• Free vape kits and refills for up to 12 weeks (read more about Swap to Stop).
• Support for people using other forms of tobacco that can also be addictive and harmful, such as Paan, Betel quid, gutkha, bidi, and shisha.
• Specialist support for:
  • People who are pregnant or breastfeeding, and their partners.
  • People with a mental health diagnosis who are dependent on tobacco.
• We provide workshops and advice to young people and those who care for or work with them about vaping.
• We provide training to professionals about smoking cessation and how to encourage people to accept a referral to us.

Register with us

However long you have smoked for, stopping will immediately help your physical and mental health. You can refer yourself to our service in any of the following ways:

Call us on: 0300 303 2715
Text: BREATHE to 82228
Email: rqs@viaorg.uk

Professionals can also refer to us using our Professional Referral Form.

Accessible support that works for you

Appointments are available at a range of locations across Redbridge, including our main hub in Ilford town centre (Ilford Chambers, 11 Chapel Road, IG1 2DR). 

We can also stay in touch by phone or online (using Zoom or Teams), to make it easier for you to get support when you need it. 

Our team speaks English, Bengali, Urdu, Gujrati, Tamil, Greek, and Polish. We also work with interpreters for other languages including BSL.

We have both male and female advisors, and a weekly women-only clinic.

Evening and weekend appointments are also available.

We aim to contact anyone who is referred to us within 2 working days to arrange their first appointment.

Via – R3 – Redbridge

Worried about your own or someone else’s alcohol or drug use?
We provide free and confidential advice, care and support for people in Redbridge aged 18+.

You can visit one of our sites or contact us by phone or email.

You can also fill in our online form and once we’ve received it, we’ll get in touch with you.

Register online

Any professional, like a housing support worker, social worker, GP or nurse can also make a referral for you.

Alcohol Awareness

Your first visit

Coming into our service for the first time might feel a bit daunting, but our friendly team will do their best to help you feel comfortable.

You’ll meet with one of our support workers and talk about your concerns and then make a plan together.

This care plan will help you cut down or stop your drinking or drug use.

It’ll also help us make sure that you’re getting the right support at the right time for you.

We also offer help for the family, friends and carers of the people who use our services.

How we help

At our service, you can get:

• Advice about your health and wellbeing
• Regular sessions with your personal keyworker
• Looking ahead to what might be next for you: motivational programmes, education, training and employment support, peer mentoring and volunteering.

Evening appointments, online groups, and telephone or video sessions are also available to fit around your other commitments.

Information for professionals

Professionals can refer someone they are working with to us by using the form below:

Online Professional Referral Form

Get in touch
Phone: 0300 303 4612
Email: redbridge@viaorg.uk

Support for young people

Our Fusion team provides support to young people in Redbridge around their drinking, drug use and emotional wellbeing.

Visit our Fusion page to find out more.

View our CQC rating here