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  1. Cheshire West and Chester

    25 April 2023 by Erin Lee

    Via – Young People – Cheshire West and Chester

    Free, confidential drug and alcohol support for young people aged 18 years old or under in Cheshire West and Chester

    We can help you get:

    • Advice and information around your drinking or drug use
    • Private and confidential sessions with your own support worker (in-person and online)
    • Flexible support at a location that works for you – such as your school, college, youth club or a safe space in your local community – and at a time that suits you
    • Other support you might need

    Get in touch

    Phone: 0300 303 4549
    Email: cwacyp@viaorg.uk

    Any professional, like a teacher, doctor or social worker, can also make a referral for you using our Referral Form.

  2. Cheshire West and Chester – New Beginnings

    by Erin Lee

    Via – New Beginnings – Cheshire West and Chester

    Free, confidential drug and alcohol support for adults and young people in Cheshire West and Chester

    Register online

    They have helped me turn my life around, I cannot thank you enough.

    Your first visit

    Coming into our service for the first time might feel a bit daunting, but our friendly team will do their best to help you feel comfortable.

    You’ll meet with one of our support workers and talk about your concerns and then make a plan together.

    This care plan will help you cut down or stop your drinking or drug use.

    It’ll also help us make sure that you’re getting the right support at the right time for you.

    We also offer help for the family, friends and carers of the people who use our services.

    How we help

    At our service, you can get:

    • Advice about your health and wellbeing
    • Regular sessions with your personal keyworker
    • A range of different support groups
    • Looking ahead to what might be next for you: motivational programmes, education, training and employment support, peer mentoring and volunteering.

    Evening appointments, online groups, and telephone or video sessions are also available to fit around your other commitments.

    Contact us

    Chester: 0300 303 4549
    Ellesmere Port: 0300 303 4550
    Northwich: 0300 303 4548
    Email: cwac@viaorg.uk

    Find your way

    Aqua House
    51 Boughton,
    Chester, CH3 5AF
    Click here to see map

    Opening times:
    Monday 10:00-17:00
    Tuesday 10:00-17:00
    Wednesday 13:00-17:00
    Thursday 10:00-19:00
    Friday 10:00-17:00

    Unity House
    4 York Road
    Ellesmere Port, CH65 0DB
    Click here to see map

    Opening times:
    Monday 10:00-17:00
    Tuesday 13:00-19:00
    Wednesday 10:00-17:00
    Thursday 10:00-17:00
    Friday 10:00-17:00

    The Old Council House
    Church Road
    Northwich, CW9 5PD
    Click here to see map

    Opening times:
    Monday 10:00-17:00
    Tuesday 10:00-17:00
    Wednesday 10:00-13:30 and 16:00-19:00
    Thursday 10:00-17:00
    Friday 10:00-17:00

    Information for professionals

    Professionals can refer someone they are working with to us by using one of the forms below:

    Online Professional Referral FormProfessional Referral Form

    Get in touch
    Chester: 0300 303 4549
    Ellesmere Port: 0300 303 4550
    Northwich: 0300 303 4548
    Email: cwac@viaorg.uk

    Support for young people

    We also work with young people who live or study in Cheshire West and Chester around their drinking, drug use and emotional wellbeing.

    Visit our young people page to find out more.

    View our CQC rating here