News
04 November 2025
Via’s new life-saving Naloxone Direct to Door service

We’re pleased to announce that we’ve launched an important new service at Via called Naloxone Direct to Door.
In our service areas, anyone aged 18 or over can now order free naloxone kits online. Kits will arrive in plain, discreet packaging, direct to their chosen address.
Naloxone saves lives
Naloxone is a medication that quickly and safely reverses the effects of an overdose from opioids – like heroin, morphine and methadone – as well as synthetic opioids.
It’s also especially important in light of recent figures from the Office of National Statistics (ONS) which show that 5,565 people lost their lives to drug poisoning in England and Wales in 2024. Heroin and other opioids were involved in 2,621 of these deaths.
These figures highlight the continued and devastating impact of drug-related deaths across communities, and the urgent need for compassionate, evidence-based support for people affected by drug use.
Each number represents a person, a family, and a community affected by loss.
Via’s Naloxone Direct to Door service is currently available to local residents in the following areas:
- Cheshire West and Chester
- Gloucestershire
- London:
- Brent
- Greenwich
- Harrow
- Kingston
- Merton
- Redbridge
- West Berkshire
To order a naloxone kit, visit www.viaorg.uk/information/naloxone.
To find a Via service near you, visit www.viaorg.uk/get-help.
Find out more about naloxone at Naloxone – Naloxone Saves Lives.