Via – Inroads – Surrey

We’re an assertive outreach service in Surrey based on the Blue Light approach.

We work with people who are long-term problematic alcohol drinkers and who struggle to engage with community drug and alcohol services.

The people we support often have complex needs and can have a significant impact on public services, for example social care, emergency services, criminal justice, housing/homelessness agencies, accident and emergency, and hospital admissions.

What we do

We provide different levels and types of support for the individuals we work with such as:

• Advice and information around health and wellbeing
• Harm reduction advice and support
• Referrals into the Surrey community drug and alcohol service, i-access, or other additional support services.

Please be aware that we don’t provide treatment or work with people who are already engaging with treatment services. We also don’t carry out welfare checks.

Get in touch

Any professional can make a referral.

Please review our full service criteria here.

If you’d like to refer someone you’re working with who meets this criteria to Surrey, you can contact us on:

Phone: 0300 303 3141
Email: Inroads.Surrey@viaorg.uk

You can also fill in our referral form below and once we’ve received it, we’ll get in touch with you:

Professional Referral Form

Working together for healthy, independent lives and enriched communities

Via – Inroads – Islington

Inroads Islington is a psychosocial support and prescribing outreach service in Islington.

We work with people who are rough sleeping or are vulnerably housed to address their drug or alcohol issues.

Together we help people so that they feel able to enter structured treatment and support.

Any professional can refer into our service.

We have been absolutely blown away by the professionalism, commitment, and
trauma-informed practice of your team.

Women’s Respite Centre

What we do

We provide different levels and types of support for the individuals we work with such as:

• Advice and information around health and wellbeing
• Strength-based assessments of needs
• Harm reduction advice and support, including providing Naloxone
• One-to-one support with an allocated keyworker
• Drop-in sessions at local community venues
• Prescribing for those who need access to opiate treatment
• Referrals into a range of different support groups

We also help the people to engage with healthcare and drug and alcohol services and get access to housing support.

Who we are

Our Inroads team includes:

• Drug and alcohol outreach workers who build relationships with street active individuals.
• A specialist women’s outreach worker who works with women with additional support vulnerabilities including experiencing domestic abuse or being involved in sex working.
• A dual diagnosis coordinator who works with those experiencing both complex mental health and substance misuse problems.
• A clinical lead who delivers rapid prescribing and opiate treatment support.

Get in touch

If you’d like to refer someone you are working with to Inroads, you can contact us on:

Phone: 0300 303 4545
Email: Inroads.Islington@viaorg.uk

You can also fill in one of our referral forms below and once we’ve received it, we’ll get in touch with you:

If you’re concerned about a rough sleeper that doesn’t have drug or alcohol issues, please continue to refer to Streetlink (www.streetlink.org.uk / 0300 500 0914) in the usual way.

Via – Inroads – Camden

We’re a psychosocial support and prescribing outreach service in Camden.

We work with people who are sleeping rough or are vulnerably housed to address their drug or alcohol issues.

Together we help people so that they feel able to enter structured treatment and support.

Any professional can refer into our service.

We have been absolutely blown away by the professionalism, commitment, and
trauma-informed practice of your team.

Women’s Respite Centre

What we do

We provide different levels and types of support for the individuals we work with such as:

• Advice and information around health and wellbeing
• Strength-based assessments of needs
• Harm reduction advice and support, including providing Naloxone
• One-to-one support with an allocated keyworker
• Drop-in sessions at local community venues
• Prescribing for those who need access to opiate treatment
• Referrals into a range of different support groups

We also help people to engage with healthcare and drug and alcohol services and get access to housing support.

Who we are

Our Inroads team includes:

• Drug and alcohol outreach workers who build relationships with street active individuals.
• A specialist women’s outreach worker who works with women with additional support vulnerabilities including experiencing domestic abuse or being involved in sex working.
• A dual diagnosis coordinator who works with those experiencing both complex mental health and substance misuse problems.
• A nurse who provides healthcare access for rough sleepers, including GP registration, BBV testing/treatment, and urgent healthcare.
• A clinical lead who delivers rapid prescribing and opiate treatment support.

Get in touch

If you’d like to refer someone you are working with to Inroads, you contact us on:

Phone: 0300 303 4545
Email: inroads.camden@viaorg.uk

You can also fill in one of our referral forms below and once we’ve received it, we’ll get in touch with you:

If you’re concerned about a rough sleeper that doesn’t have drug or alcohol issues, please continue to refer to Camden Routes off The Streets (www.camdenrts.co.uk / 0207 846 3535) in the usual way.